Official airport FAQ pages are written to protect the airport, not to help the traveler. They're carefully hedged, systematically vague about anything that could generate a complaint, and updated on a schedule that has nothing to do with when things actually change. I say this as someone who has cross-referenced the official GDL website against the on-the-ground reality enough times to notice the gaps.
Our FAQ is different in three ways. First, we answer the question that was actually asked — not a sanitized version of it. If you ask "how early should I arrive for a 7 AM Volaris departure," the honest answer involves the specific chaos that is GDL's Pier B on a Monday morning, not a generic "90 minutes recommended." Second, we revise answers when we personally observe things have changed — not on a quarterly schedule driven by a content calendar. Third, and most importantly, every answer is written by someone who has actually been through this airport with a boarding pass.
Before you scroll into the questions: three misconceptions come up so consistently in traveler messages to us that I want to flag them upfront. They're below — each one is something the official sources either don't address or actively mislead on.